Call: 020 8979 5572 | Email us
TERMS & CONDITIONS
When completing the online
form please be aware that your reservation has not yet been confirmed
until you are contacted by us via email or phone.
Please note that all clients must be aged 16 or over.
CONFIRMATION OF BOOKING
Confirmation of your booking will be by phone or sent to you by post or
email upon request.
To be settled prior to the
commencement of your treatment, either at the time of booking or on the
day of the appointment. The following options are available:
All Gift Vouchers are valid for 12 months from the date stamped on the
voucher. Gift vouchers cannot be refunded in total or in part and
cannot be replaced by Natural Balance Holistic Therapies if lost or
Payment for all
treatments purchased through any of our Special Offers must be made in
full at the time of purchase. Our cancellation of bookings policy also
applies to Special Offers.
CONTRA-INDICATIONS / SPECIAL REQUIREMENTS
Natural Balance Holistic Therapies treatments are carried out subject
to the completion of our Medical Questionnaire. If you suffer from
certain medical conditions you may be required to seek the permission
of your GP prior to your treatment.
If you do not
know of any
special medical conditions at the time of booking we cannot guarantee
that we will be able to fully accommodate you on your visit. If you
have any concerns please check with us by calling 020 8979 5572 (and
where appropriate your doctor).
We can only offer a full refund if your reservation is cancelled at
least 48 hours in advance. If the reservation is made within the 48
hour cancellation period we are unable to offer a refund unless there
are exceptional circumstances and only at our complete discretion.
CANCELLATION BY NATURAL BALANCE HOLISTIC THERAPIES
every effort is made to ensure the smooth running of the treatment
studio unforeseen circumstances may result in appointments being
postponed at short notice. In the event that a rescheduled appointment
date is unsuitable, a full refund will be made.
Please note that all pricing is subject to change.
If you would like more information about the terms and conditions of
this site please do not hesitate to contact us.
HOW WE USE YOUR INFORMATION
Some of the basic information you give us is necessary for us to
operate our service for you, such as knowing your full name to ensure
any orders you place on the site are delivered correctly.
Sharing data: We do not pass on your personal details to any third
Unless otherwise specified, the materials on this Web site are directed
solely at consumers who access this Web site from the United Kingdom.
Any contract between us, whether for use of the site or in relation to
the purchase of services through the site will be governed by the laws
of England and Wales and both parties, (you and Natural Balance
Holistic Therapies) submit to the non-exclusive jurisdiction of the
Natural Balance Holistic Therapies has taken every
care in the preparation of the content of this Web site, however we
cannot guarantee uninterrupted and totally reliable access to this Web
site and so, therefore, cannot guarantee that the information will
always be completely up to date and free of mistakes.
To the extent permitted by applicable law, Natural Balance Holistic
Therapies disclaims all warranties; express or implied, as to the
accuracy of the information contained in any of the materials on this
Web site and will accept no liability for any loss or damage arising as
a result of problems with access.
Natural Balance Holistic Therapies shall not be liable to any person
any loss or damage which may arise from the use of any of the
information contained in any of the materials on this Web site.
Certain (hypertext) links in this site may lead to
other Web sites which are not under the control of Natural Balance
Holistic Therapies. When you activate any of these you will leave the
site and Natural Balance Holistic Therapies has no control over and
accept no responsibility or liability for the material on any Web site
which is not under the control of Natural Balance Holistic Therapies.
These terms and conditions shall be governed by and
construed in accordance with English Law. If any provision of these
terms and conditions shall be unlawful, void or for any reason
unenforceable then that provision shall be deemed severable and shall
not affect the validity and enforceability of the remaining provisions.
Natural Balance Holistic Therapies reserves the
to alter these terms and conditions from time to time by posting new
terms and conditions on this Web site.
All designs, text, graphics and their selection and arrangement on this
Web site are the copyright of Natural Balance Holistic Therapies or its
content providers. Permission is granted to users to electronically
copy or print portions of this site for their own personal,
non-commercial use. Any other use of materials on this site without
Natural Balance Holistic Therapies prior written consent is strictly
Sunday - Monday
Tuesday - Thursday
08:00 to 21.00
08:00 to 17.00
08:00 to 14.00
Please arrive promptly.
Your appointment time cannot be changed without prior notification - 24 hours notice is required.
Full fee is payable for cancellation without notice.
To book a professional massage for yourself, or a friend, call Carole on telephone number 020 8979 5572.